ITLM Veterans’ Program

An ITLM is an electronic device that dispenses pre-printed instant scratch tickets and utilizes a touchscreen monitor. The device scans and validates the barcode on the instant ticket as it is dispensed and displays the result of the ticket on the touchscreen monitor. The device accumulates winnings for the player and prints out a voucher at the conclusion of play that can be redeemed for cash or inserted into another ITLM for continued play.

Veterans’ organizations keep 50% of the net proceeds from the ITLMs.

There is no cost to veterans’ organizations. All equipment, installation, supplies and training are provided by the MLGCA and its ITLM vendor, Diamond Game.

Your location will need to provide the following:

• A dedicated 20A circuit is required for every three machines
• A dedicated 20A circuit for the server in a secure, climate-controlled location (i.e. main office, locked closet or
  storage room)
• Space for the machines: approximately 4 square feet of space per machine, recommended space between
  cabinets: 9-14 inches
• Counter space for a management terminal/payout terminal which includes:
  • Keyboard
  • Monitor
  • Cash Drawer
  • Receipt Printer
  • Scanner
• Space for a server (dimensions: depth =13 inches; width = 13 inches; height = 13 inches) and 8.5 x 11 printer
• Secure closet or location for ticket stock  (i.e. main office, locked closet or storage room)
• Chairs for dispensers

The payout rate is 90.5% for each machine.

You have to be at least 18 years old to play an ITLM.

At least one individual is required to be on duty during all times of ITLM operation.

Typically the approval and installation process takes 60 to 90 days.

Please contact Tom Slevin at 443-324-5452 or tom.slevin@maryland.gov to begin the application process.

The ITLMs have been procured through a competitive bid process and the contract was awarded to Diamond Game. Under the contract, Diamond Game provides all services associated with the program.